Sunday, October 27, 2013

Will the Facebook really impact Loksabha Elections?


·         
A new study revealed that at least 160 constituencies would have social media voters for the 2014 Lok Sabha elections.

News Report in major Newspapers dailies:

·         The study conducted by IRIS Knowledge Foundation and Internet and Mobile Association of India said, "There are 160 high impact constituencies out of the total of 543 constituencies, which are likely be influenced by social media during the next general elections."
·         India has about 62 million social media users and the numbers are continually increasing.
·         The study categorises high impact constituencies as those where "Facebook users account for over 10 per cent of total voters in a constituency."
·         However, the study pointed out, "It is not the number of likes and tweets that are going to determine the probability of winning of a certain candidate but the ability of a candidate to engage with the electorate, by rising above the media clutter, and by trying to get his or her message across to the voter directly."
·         The study based its findings on the changing scenario over the years with greater online activities in debates, discussion and initialisation of protests digitally.
·         The report also stated that a total of 67 constituencies fall within the medium impact constituencies, meaning those where "a Facebook user can influence one other voter who may not be on Facebook."
·         There are 60 low impact constituencies and the rest 256 are tagged under "no impact constituencies."
·         Maharashtra has the maximum high impact constituencies (21) followed closely by Gujarat (17).
·         Uttar Pradesh comes third with 14 high impact constituencies followed by Karnataka (12), Tamil Nadu (12), Andhra Pradesh (11) and Kerala (10).
·         Madhya Pradesh scores low with nine and the nation capital has seven such constituencies.
·         While Haryana, Punjab, Rajasthan settle with five high impact constituencies, Bihar, Jharkhand, Chattisgarh, West Bengal and Jammu and Kashmir settle with four high impact constituencies, the lowest.
·         However, the study pointed out, "It is not the number of likes and tweets that are going to determine the probability of winning of a certain candidate but the ability of a candidate to engage with the electorate, by rising above the media clutter, and by trying to get his or her message across to the voter directly."

Analysis of the Report

Facebook and its impact on Loksabha Elections- 2014
The social media has been successfully influencing daily lives of people, who are well versed with the internet technology and are part of internet virtual society. It has helped in information dissemination, community formation, relationship building and influencing decisions of people. Based on its influence and a survey done by IRIS Knowledge Foundation and the Internet and Mobile Association of India, the newspapers published a surprising story about Social Media’s role in 2014 Loksabha elections. According to this report, Social Media, specifically, facebook will impact upon 160 Loksabha constituencies’ results in 2014.
The report divided Loksabha Constituencies based on facebook impact, into High, medium, low and no impact Constituencies.

The report is based on the following premise,
1.      The city of work or place of work mentioned in facebook profile, is similar to the city of electoral roll of a person
2.      There are no fake facebook accounts and there is a single account per user
3.      The users get influenced by facebook posts, comments and ads
4.      Polling behavior of people will be affected by the facebook information
5.      Benefit of facebook in geotargeting and demographics targeting
6.      Facebook ads will help political parties in reaching out their votebank in economical way,



The correctness of above premises are discussed, as below,
1.      The report analyse the impact of facebook, based on number of facebook users in a particular constituency. This information has been gathered with the help of user profiling. The user mentions place of birth or current location in his facebook profile. These two places may be same or different depending upon whether user migrated from his place of birth or not.
Secondly, this place can be different from the place where user enrolled in an electoral roll. This mismatch, definitely will change report’s outcome. There is more likely possibility of such mismatch.

2.      Apart from actual facebook accounts, there are
                                I.            User- misclassified,
                              II.            Unwanted,
                            III.            Duplicate and
                            IV.            False accounts.

User-misclassified accounts are the one where users have created personal profiles for a business, organisation, or non-human entity such as a pet.

Undesirable accounts, represent user profiles that are determined as intended to be used for purposes that violate the site's terms of service, such as spamming.

The duplicate accounts are created by single users for various purposes and

false account don’t reveal true information.

As per facebook-2012 report, the percentage of four category of accounts is meaningfully lower in developed markets and higher in developing markets.

In India the existence of four category of accounts in the total 6.5 million facebook accounts, is much higher. The report’s outcome may get affected, if you remove all four category of accounts from its calculations.

3.      Report is also based on the premise that the facebook activities may affect cognitive minds. People on facebook do various activities viz. liking the posts, sharing of various posts, commenting on activities, posting status updates, uploading photos and videos, events making etc. These activities majorly depend upon facebook habits of general people.
Various reports proved that people use Facebook to fulfill two basic social needs: the need to belong and the need for self-presentation. 

In India, facebook is more often than not is used as a tool of interacting and socializing. The attention span of people is also very subjective. Therefore, how much political comments and posts affect polling behavior of facebook users, is a debatable question.

4.      Polling behavior of people in India, is dependent on various socio-economic factors. The primordial identities play a major role in it. Though political advertisements and information in the surrounding do play a role in decision making, poll campaigning and political information dissemination through social media and its role is not yet proved. Till date people get attracted to the new posts, only if it is attractive and unique, otherwise, general people have a tendency to overlook or pass the same. This tendency may hardly have any impact on the polling behavior of people. For the impactful campaigning therefore, politicians and political parties need to carry out effective, tailored social media strategy which would be unique in itself to catch the eyeballs and to make the recall value for the same.

5.      Facebook is very effective in geotargeting and demographics targeting. Facebook ads definitely help in reaching out to the correct votebank. But the precondition for the same, is people have mentioned correct entries into their profiles. Again, it is necessary to understand that facebook users demographic ranges roughly from 10 year kid to 70 years old. Many active users in metros (high impact constituencies), are school and college going students, who rarely bother about political developments in the surrounding. This youth uses facebook with a purpose of connecting with the friends and communities.

Further, the report, mentions 160 high impact constituencies are those where the number of Facebook users is more than the margin of victory of the winner in the last Lok Sabha election, or where Facebook users account for over 10 per cent of total voters in a constituency. This very premise, neglect 18 years as the adult suffrage in India.

  

6.      Facebook ads though help in enhancing likes of a page, suffer from few drawbacks,


a)      One click on Facebook ad help in getting one like to promoter’s page. This like is not a guarantee for users’ attention towards promoter’s updates. People may unlike the page, if they don’t like activity on the page. Therefore what matters is the content, activity and interaction through the page, which inturn is an effect of proper facebook page management .


b)     Advertisements

Facebook ads are paid based on cost per click (CPC) or cost per impressions (CPM). Facebook will usually recommend that you bid higher than that during the pricing phase of ad creation. If other advertisers bid more, their ads are more likely to be shown. This puts smaller paid and niche advertisers at a disadvantage.

c)      Negative Content

The posting of negative comments and content on promoter’s facebook page needs constant monitoring and effective page management work.

d)      It’s difficult to catch people’s attention – People are so busy on Facebook that they often don’t pay any attention to the ads. They are far more interested in chatting to their friends.



Looking into all above arguments, it is necessary to relook at “ Social Media and Lok Sabha Elections” report and think before considering the outcomes of the report which has been brought out with a purpose of proving the clout of the social media … and if Facebook users will have an impact, if they so choose.!





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